Terms and Conditions 1mdbet – Complete Member Guide

By registering an account or using any part of the 1mdbet platform — whether via the website, mobile app, or any other provided access method — you hereby acknowledge that you have read and understood this entire terms and conditions document, and agree to be bound by all provisions contained herein.

These terms and conditions apply together with the Privacy Policy, Bonus Rules, and any additional guidelines published from time to time on the 1mdbet platform. In the event of any conflict between these documents, these terms and conditions shall serve as the primary reference unless otherwise stated in writing by 1mdbet management.

To register and use 1mdbet services, you must meet all of the following eligibility requirements at all times:

• Must be at least 18 years old or the legal age of majority as defined by the laws of your country or region of residence, whichever is higher.
• Not residing in any region or country where participation in online gaming is prohibited under applicable local laws.
• Registering in a personal capacity and not on behalf of any corporate body, financial institution, or other entity.
• Has never been suspended or banned from using the 1mdbet platform previously.
• Not falling under the category of 1mdbet employees, agents, business partners, or any individual with access to internal information that could provide an unfair advantage during play.

1mdbet reserves the right to request proof of age verification and identity at any time. Failure to provide the required documents within the specified period may result in account suspension until the verification process is complete.

Each individual is only permitted to hold one (1) active account within the 1mdbet system. Holding more than one account — whether registered using the same or different name, phone number, email, IP address, or device information — is a serious violation of our terms.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, identification number, phone number, and active email address. This information will be used for the KYC (Know Your Customer) process required to verify your identity for security and anti-money laundering purposes.

• You are solely responsible for maintaining the confidentiality of your password and account login credentials.
• Do not share your account information with any other party, including family members.
• If you suspect your account has been accessed without authorisation, contact our support team immediately.
• 1mdbet will not be held liable for any losses arising from unauthorized access resulting from the player's own negligence.

1mdbet accepts deposits via multiple payment methods including FPX bank transfer, Maybank2u, CIMB Clicks, Public Bank, Touch 'n Go eWallet, GrabPay, and other methods listed on the platform's deposit page. All transactions are processed in Malaysian Ringgit (MYR).

General Deposit Rules:

• Minimum deposit is RM20 for most payment methods.
• Funds must originate from an account or wallet registered in your own name.
• Deposits using third-party credit cards, loan accounts, or illegally obtained funds are strictly prohibited.
• 1mdbet does not charge any processing fees for deposits; however, your bank or payment provider may apply separate charges.

General Withdrawal Rules:

• The minimum withdrawal amount is RM50 per transaction.
• Members who have completed KYC verification will enjoy withdrawals processed within 15 to 30 minutes.
• Withdrawals may only be made to a bank account or digital wallet registered under the same name as the 1mdbet account.
• 1mdbet reserves the right to request additional supporting documents for withdrawals exceeding certain limits as a compliance and security measure.
• Any attempt to withdraw funds obtained through fraudulent means will be withheld and reported to the relevant authorities.

1mdbet offers a variety of bonuses and promotions to members, including welcome bonuses, reload bonuses, cashback, Free Spins, and VIP program rewards. All bonuses are subject to the following terms and conditions:

• Each bonus carries its own rollover (turnover) requirement that must be met before bonus funds can be withdrawn. The rollover requirement will be clearly stated in the terms of each promotion.
• Only one active bonus is permitted at a time unless otherwise stated.
• Bonuses cannot be transferred between accounts or directly converted to cash.
• 1mdbet reserves the right to forfeit any bonus obtained through means deemed as promotional abuse.
• If a withdrawal is made before the rollover requirement is met, 1mdbet reserves the right to deduct any unearned bonus amount from the withdrawal balance.
• Games eligible to contribute towards bonus rollover requirements will be specified on the respective promotions page. Certain games may contribute at a different rate or may not be eligible at all.

All games offered on the 1mdbet platform use a Random Number Generator (RNG) system that has been audited by independent international certification bodies. This ensures every round, hand, or spin is completely random and free from manipulation.

Players must comply with the specific rules of each game as provided by the respective game provider. In the case of Live Casino games, players are also required to follow dealer instructions and respect other players at the same table.

• Minimum and maximum betting limits for each game are set by the game provider and cannot be bypassed or circumvented.
• Any attempt to exploit technical bugs in games must be reported to the support team. Abusing bugs for personal gain may result in the cancellation of the relevant wins.
• Wins resulting from technical errors — such as incorrect win displays caused by server disruptions — will not be honoured and the affected balance will be corrected.
• In the event of a dispute regarding game outcomes, the 1mdbet server logs will serve as the definitive evidence.

Game integrity is an absolute priority for 1mdbet. We employ sophisticated monitoring systems operating continuously to detect any form of fraud, misconduct, or suspicious behaviour.

The following activities are strictly prohibited and may result in permanent account termination, cancellation of all winnings, and legal action where applicable:

• Use of bots, automated software, scripts, or any artificial means to play or make betting decisions.
• Buying or selling chips between different accounts (chip dumping) in poker or Live Casino games.
• Colluding with other players to manipulate game outcomes in any tournament or table.
• Opening multiple accounts to exploit bonus offers intended for new members.
• Use of a VPN or other methods to conceal your actual location in order to bypass regional restrictions.

1mdbet collects and processes your personal information in accordance with our Privacy Policy, accessible at the Privacy Policy. Your continued use of this platform signifies your consent to the collection and processing of your data as described in that policy.

All personal data and financial information is transmitted using 256-bit SSL encryption. Sensitive details such as bank card information are never stored on our servers — they are handled entirely by licensed and trusted third-party payment providers.

• Player data will not be sold, leased, or shared with third parties without explicit consent, except to comply with applicable laws or regulations.
• The KYC (Know Your Customer) process is carried out in accordance with international industry standards to ensure the platform remains free from illegal activities.
• Players may request a copy of their personal data or apply for data deletion by contacting our support team.

1mdbet reserves the right to suspend, restrict, or terminate any account at any time without prior notice where there is reasonable cause to do so, including:

• Violation of any terms and conditions set out in this document.
• Suspicion or confirmation of fraudulent activity, money laundering, or other illegal activities.
• Failure to complete the KYC verification process within the stipulated timeframe.
• Holding multiple accounts or registering using a false identity.
• Voluntary self-suspension requested by the player through the Responsible Gaming feature.

If an account is terminated due to fraud, 1mdbet reserves the right to withhold the remaining balance pending the completion of an investigation. If an account is terminated at the player's own request or for reasons unrelated to fraud, any valid balance will be returned to the player once all rollover requirements and reviews have been satisfied.

1mdbet provides its platform and services on an "as is" basis. While we strive to ensure uninterrupted platform operation at all times, we cannot guarantee 100% availability free from technical disruptions, maintenance, or circumstances beyond our control.

• 1mdbet will not be held liable for any losses arising from service interruptions, technical delays, or transaction processing errors caused by factors beyond the platform's control.
• All betting and wagering decisions are solely the player's responsibility. 1mdbet does not provide any financial or investment advice.
• 1mdbet is not responsible for any taxes, duties, or charges that may be imposed on players by the authorities in their respective countries or regions in relation to winnings obtained.

1mdbet is deeply committed to responsible gaming principles. We provide a range of self-control tools accessible directly from your account dashboard, with no need to contact our support team first:

• Deposit Limit: Set daily, weekly, or monthly deposit limits based on your personal budget.
• Loss Limit: Set a maximum loss limit for a specified period to keep your gaming spending in check.
• Cool-Off Period: Take a voluntary break of 24 hours, 7 days, or 30 days from the platform.
• Self-Exclusion: Apply for a full self-exclusion for a longer period if needed.
• Activity History: Review your detailed betting history, wins, and losses at any time.

If you feel that gaming has become a problem for you or someone you care about, please visit the Responsible Gaming us to access available guidance and support resources.

1mdbet reserves the right to change, amend, or update these terms and conditions at any time without prior notice. Amendments take effect immediately upon publication on this page. The last updated date will always be displayed at the top of this document for your reference.

It is your responsibility to review this terms and conditions page periodically. Continued use of the 1mdbet platform after any amendment is published constitutes your full acceptance of and agreement to those changes.

If you have any questions regarding these terms and conditions, please contact our support team via Live Chat, available 24 hours a day, 7 days a week, or by email at [email protected].